Novi Bet Privacy Policy — Your data is completely secure

Welcome to Novi Bet. This privacy policy explains how Novi Bet collects, stores, uses, and protects your personal information. By using our platform, you agree to the terms of this privacy policy.

Novi Bet believes that user privacy is a fundamental right. We are always transparent about what data we collect and why. This policy applies to the novibet.blog website and all associated services.

We review this privacy policy regularly and update it when needed. For any significant changes, we will notify you in advance via email or through the platform.

Novi Bet only collects information that is necessary to provide our services. We never collect data we do not need. A detailed breakdown of what we collect is provided below.

Information Provided Directly by You

Information you provide during registration or account management:

• Full Name (as it appears on your National ID)
• Mobile Number & Email Address
• Date of Birth (for age verification)
• Address (if required for KYC verification)
• Payment method details (bKash/Nagad/Rocket number)
• Copy of NID or Passport for identity verification (if required)

Automatically Collected Information

Information collected automatically while you use the platform:

• IP address and device information
• Browser Type & Operating System
• Login Time, Date & Session Information
• Game History & Transaction Records
• Information Collected via Cookies & Tracking Technologies

Novi Bet uses your information only for specific, legitimate purposes. Every use of your data has a clear reason behind it, and we never go beyond those boundaries.

Novi Bet never sells your personal information. In limited circumstances, we may need to share data with trusted partners, and in every such case, strict confidentiality agreements are in place.

When Your Data May Be Shared

• Payment Provider: Solely for processing transactions — bKash, Nagad, Rocket
• Technology Partners: Service providers essential to platform operations
• Legal Obligation: Required to comply with court orders or government directives
• Fraud Prevention: With security agencies to detect illegal activity
• Business Transfer: On a limited basis in the event of a merger or acquisition

The Novi Bet website uses cookies to enhance your experience. Cookies are small data files stored in your browser that help us remember your preferences.

Cookie Types

• Essential Cookies: Essential for platform functionality — login sessions and security tokens
• Functional Cookies: Remembers your preferences — language, game settings
• Analytics Cookies: Monitors website performance (anonymous)
• Marketing Cookies: Helps show you relevant offers based on your consent

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect some features of the platform.

Novi Bet follows international-standard technology and practices to keep your data secure. Our security team monitors the platform 24/7 to prevent any unauthorized access.

• All data transmissions are encrypted using TLS 1.3 protocol.
• Passwords are stored using bcrypt hashing — they can never be read in plain text
• Two-Factor Authentication Support
• Regular Third-Party Security Audits & Penetration Testing
• Automatic alerts and blocks for suspicious login attempts
• Data Backup & Disaster Recovery Plan

As a Novi Bet member, you have several important rights over your personal data. We respect those rights and do our best to fulfill them as promptly as possible.

Novi Bet does not retain any data longer than necessary for its intended purpose. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration the account is active, and 5 years after closure
• Transaction Records: Minimum 7-year retention is mandatory under financial regulations
• KYC Documents: 5 years after account closure (as required by regulatory authorities)
• Marketing Information: Deleted immediately upon withdrawal of consent
• Technical Logs: Typically retained for 90 days to 1 year
• Cookie Data: Deleted at the end of a session or after 1 year, depending on the cookie type

Novi Bet strictly prohibits anyone under 18 from using the platform. We do not knowingly collect data from minors.

We collect your date of birth at registration to verify your age. Additional identity verification may be requested in cases of doubt. If a user is found to be underage, their account will be immediately closed and all deposited funds will be returned.

Novi Bet may update this privacy policy from time to time. Changes may be driven by new legal obligations, technological developments, or updates to our services.

• You will be notified via email or on the platform before any significant changes take effect
• The "Last Updated" date will always be displayed at the top of the page
• Continued use of the platform after any changes will be considered acceptance of the updated policy
• You will have the option to close your account if you do not agree to the updated policy

We recommend you visit this page periodically, especially if you are an active user of the platform.

For any questions, concerns, or complaints about our Privacy Policy, please reach out to our dedicated Privacy Team. We take all complaints seriously.

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority. That said, we always aim to resolve concerns directly through open communication.